SparrowHub
SparrowHub
SparrowHub is an end-to-end pharmacy solution for selling prescriptions and OTC products online with secure checkout and convenient order fulfilment.
SparrowHub helps pharmacies bring their services online, making it easy to sell prescriptions, OTC products, and pharmacy services through a secure digital experience.
Patients can easily upload their e-scripts in just a few clicks and proceed through a fast, secure checkout experience powered by Tyro Health. Orders are then fulfilled via trusted delivery partners including DoorDash and Australia Post, or made available for in-store pickup.
In the pharmacy, SparrowHub streamlines operations and simplifies order fulfilment. Pharmacists can create custom carts and send secure payment links to customers—making phone orders easier to manage while reducing manual entry and payment risks. Orders can be processed effortlessly without disrupting the pharmacy’s workflow, with integrated delivery options, real-time refund management, and instant order notifications to keep customers informed.
Designed specifically for community pharmacies, SparrowHub keeps the pharmacy-patient relationship at the centre while giving pharmacies full control over pricing, stock, fulfilment, and customer relationships.
Category
eCommerce
Clinical Services
Operational Decision Support Tool
Method
Integration
Works with
Fred Office Plus
Price
Support
Maysa Wozeer - [email protected]
Contact
Liam Bray - [email protected]
Benefits
Grow Script Retention and Repeat Purchases
Keep patients coming back by offering convenient ways to order and refill scripts from your pharmacy.
Receive Relevant Script Information
With full integration to the Prescription Exchange Service, SparrowHub enables real-time access to patient script data for e-scripts, making dispensing and order fulfilment seamless.
Minimise Risk with Secure Infrastructure
Avoid ad-hoc payments and manual tracking by relying on a fully compliant platform with secure checkout and data protection built in.
Streamline Operations Without Adding Complexity
Simplify digital ordering, payments, and fulfilment with a single platform that sits seamlessly into your existing workflow.
Support Your Team Without Increasing Workload
Equip your staff with tools that reduce manual tasks, streamline order handling, and make it easier to serve both walk-in and online customers.
Product Pricing
Pay-as-you-go order fee model billed monthly.
Product Features
E-Commerce Checkout for E-Scripts and OTC
Let customers purchase e-scripts, OTC products, or pay for pharmacy services through a simple three-step checkout process.
Integrated Delivery & Fulfilment Options
Offer same-day delivery via DoorDash, reliable Australia-wide shipping through Australia Post, or in-store Click & Collect without the hassle of managing multiple accounts.
Custom Carts & Payment Links
Send customers personalised carts, allowing them to checkout securely online and choose their preferred delivery method.
Mobile-Friendly Experience
Provide customers with a smooth and accessible digital experience across both desktop and mobile, fully tailored to your pharmacy's branding.
Pharmacist-Controlled Pricing
Manage product pricing, inventory, and fulfilment options with complete control over your pharmacy's online offering.
How to Install
Visit www.sparrowhub.com.au to book in an onboarding session
About SparrowHub
SparrowHub’s mission is to strengthen the role of Australian pharmacies by equipping them with intuitive, scalable digital solutions that streamline operations, improve customer experience, and preserve the trusted pharmacy-patient relationship.