Fred IT Group is Australia’s largest dedicated IT solution provider to the pharmacy industry

Fred is committed to the pursuit of improving patient outcomes whilst making it easier and more efficient for health professionals to run their business. Established in 1992, Fred has grown to a team of over 200 talented and dedicated people with extensive in house pharmacy expertise who design and develop IT solutions for the pharmacy and health industries.

Fred are proud to offer

  • Australia’s market leading dispense solution 
– Fred Dispense
  • Fred Dispense Plus our new generation dispensing solution offering faster, smarter and safer features tailored for community pharmacy
  • Fred Office Plus and Fred POS Plus solution’s which seamlessly integrate to provide efficient management of the professional and commercial aspects of retail pharmacy
  • A full suite of cloud-based services including server and network monitoring and maintenance, backup and recovery and cyber protection.
  • Fred NXT, Australia’s first cloud based management platform developed for pharmacy enterprise groups
  • Consultation and implementation of services to pharmacy retailers to improve and better enable core end to end business processes
  • Supply and installation of IT solutions, full user training on all applications and comprehensive post installation support

30 years experience

Trusted by over 3,000 pharmacies Fred is dedicated to improving medication management and safety through innovation.


Dedicated local teams

Our teams in Melbourne, Sydney, Brisbane, Perth and Adelaide support your unique business and IT needs with implementation management, full user onsite training, and comprehensive post installations support.


Help 7 days a week

Our Australian-based technical Support team operate to pharmacy hours. Plus the Fred Help Portal provides seamless access to helpdesk support, training, and resources.

Fred's Vision

Making medication management safer and more effective for all Australians

30 years of innovation

Fred’s leadership in medication safety, management and eHealth during its 30 years includes

  • eRx Script Exchange, Australia’s first and largest national electronic prescriptions exchange
  • MedView cloud hosted eHealth applications
  • The National Prescription and Dispense Repository (NPDR), real-time prescription monitoring (RTPM) systems, and the National Data Exchange (NDE).
30 years of innovation

We partner with the best in the business

To provide the best service to our customers we maintain partner relationships with the market leaders in their respective fields.

Fred Marketplace

The Fred Marketplace gives our customers access to integrations and Apps that have been developed by Fred IT Approved Partners to work with our products and services. All integrations in the Marketplace have been developed with the support of Fred and have been thoroughly tested to be compliant with Fred software.

Fred Marketplace


Microsoft Australia is a worldwide leader in software, services, devices and solutions that help people and businesses realise their full potential. We are a proud member of the Microsoft Partner Network and have achieved numerous Gold and Silver competencies as well as Microsoft Partner Awards.



Hewlett-Packard (HP) is the world’s largest technology company, with more than 40 years of experience.

As a long standing HP Silver Partner we specialise in delivering HP products to the pharmacy industry.