Fred IT Group is Australia’s largest dedicated IT solution provider to the pharmacy industry.

Fred is deeply committed to the pursuit of technological leadership and innovation that make it easier and more efficient for health professionals to run their business so they can optimize their time spent helping patients. Established in 1992, Fred has grown to a team of over 200 talented and dedicated people with extensive in house pharmacy expertise who design and develop IT solutions for the pharmacy and health industries.

With more than 3,000 business customers across Australia, Fred are proud to offer-

  • Fred NXT, Australia’s first cloud based management platform developed specifically for pharmacy
  • Australia’s market leading dispense solution for retail pharmacy – Fred Dispense
  • Fred Office and POS solution’s which seamlessly integrate to provide efficient management of the professional and commercial aspects of retail pharmacy
  • Consultation and implementation of services to specialty retailers to improve and better enable core end to end business processes
  • A full suite of cloud-based services including server and network monitoring and maintenance, and backup and recovery
  • Supply and installation of IT solutions and full user training on all applications
  • Comprehensive post installation support backed by a national 7 day a week help centre


“Making medication management safer and more effective for all Australians.”

Fred through the years


ePrescriptions a reality in Australia

  • Launch of the ePrescription token model saw the first legal ePrescription transacted in Australia between Best Practice prescribing software, eRx, Fred NXT and MedView Flow. Read more>
  • MedView Flow prescription workflow tool is launched to support pharmacy’s with the introduction of electronic prescribing.

SafeScript iAward Winner

DHHS Solution SafeScript developed by Fred 2019 iAward winner for ‘Infrastructure & Platforms Innovation of the Year'.

Read the media release

SafeScript is launched

  • Fred IT Group is appointed by the Department of Health to lead the new national system for real-time prescription monitoring (RTPM).
  • Victoria’s RTPM system SafeScript is live within 12 months

Fred to deliver RTPM system in Victoria

  • eRx Script Exchange hits 2 BILLION clinical records.
  • Fred IT Group is appointed by the Victorian Department of Human Services to develop real-time prescription monitoring in Victoria.
  • We celebrate 25 years of Fred

MedView is launched

  • MedView, the national cloud based platform which hosts a range of eHealth applications is launched.
  • Retail pharmacy specialist Ventura Health partner with Fred to implement the Fred NXT cloud solution nationally.
  • 1.4 billion eRx electronic scripts dispensed.

1 billion ePrescriptions completed

  • eRx Script Exchange reaches key milestone of 1 billion ePrescriptions dispensed
  • Advantage Pharmacy Group engage Fred to implement Fred NXT throughout its national network of company owned stores
  • Fred launched their new website in March

No 25, in the BRW's 50 Most Innovative Companies

Fred IT Group was identified as one of Australia’s most innovative companies, coming in at number 25 on the 2014 BRW 50 Most Innovative Companies List.

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Fred partners with Telstra Health

Telstra Health becomes a major investor in Fred IT Group, committing to work with us on the next generation of eHealth and other IT initiatives which are key to improving patient safety and creating a more viable and efficient pharmacy environment.

Read the media release

20 year pic

MedView project is launched

  • The MedView project is successfully launched in the Barwon area for Hospitals, Doctors and Pharmacists.
  • eScript payments are integrated into Fred Dispense and interoperability between eRx Script Exchange and MediSecure is developed.
  • Fred Office hits 1,000 sites and releases version 3.5 with new tools and capabilities.
  • Fred IT Group celebrates its 20th birthday.

250 million eScript transactions completed

  • eRx Script Exchange reaches key milestone of 250 million transactions completed.
  • Fred is awarded a ground breaking medications management project called MedView as part of DoHA’s PCEHR Project.
  • Fred Office version 3.0-3.3 is launched increasing retail functions for pharmacy with greater ability to target different retail markets.

Fred releases Fred Mobility

  • Fred releases their new wireless stock management system, Fred Mobility.
  • Named in the Microsoft President's Club for its top performance as a Microsoft Dynamics partner.
  • eRx Script Exchange sees over 25 million eScripts completed.

PCA NU System completes rebrand

  • PCA NU Systems completes the Fred branding by renaming the corporate company Fred IT Group Pty Ltd and the Vertikls Business Solutions business to Fred Retail Pty Ltd.
  • Fred Health wins the Microsoft Partner of the Year Award for Health for its eRx Script Exchange electronic prescription solution.

PCA NU Systems acquires Vertikls Business Solutions

  • Vertikls Business Solutions, a retail specialist business, is acquired.
  • To coincide with the release of Fred's business back office software - Fred Office, the entire product range is rebranded to include the heritage of Fred.
  • PCA NU Systems Pty Ltd is renamed to Fred Health.

PBS Online is installed

  • PCA NU Systems installs PBS Online (real time electronic claiming) to over 2,200 sites in less than 5 months.



PCA NU Systems moves to Abbotsford

  • PCA NU Systems head office moves to its new home in Abbotsford, Victoria.
  • The PharmX Consortium for internet eCommerce in pharmacy is launched.
  • PCA NU Systems records its 1 millionth support log call and launches the nuNET VoIP phone service.

Queensland office opens

  • PCA NU Systems acquires its Queensland agent, Osella and opens their Brisbane office in Queensland.
  • The last installation of FRED is replaced by WiniFRED Dispense.

PCA and NU Systems merge

  • PCA and NU Systems merged to become PCA NU Systems Pty Ltd.
  • PCA celebrates the milestone of 2,000 FRED customers
  • The new company acquires Time-Link, a hardware and consumable business.

POS (Point of Sale) system released

  • The Microsoft Store Operations and NUHQ Version of POS are released
  • NU Systems opens their Perth office in Western Australian.

AppCAT is released

  • NU Systems releases the Australian Pharmacy Product Catalogue (AppCAT)
  • The new Sydney office in New South Wales opens

The first version of NUHQ is released

  • NU Systems releases the first version of NUHQ hosted POS back office.
  • FRED installations hit the 1,000 mark.
  • The introduction of GST in July 2000 sees POS sales explode.

The first WiniFRED is installed

  • NU Systems installs the first WiniFRED system, which will take over DOS FRED

The first version of QuickSell Pharmacy is installed

  • The first version of NU Systems Point of Sale - QuickSell Pharmacy is installed.

Ballarat office opens in Victoria

  • NU Systems opens their Ballarat office in Victoria
  • Development commences on the Windows version of FRED, "WiniFRED"

Customer base grows to 500 pharmacies

  • NU Systems reaches a customer base of 500 pharmacies.
  • Office is relocated to a new premises in Argyle Street, Fitzroy.

The first 131 pharmacies install FRED

  • The first 131 pharmacies install FRED to replace the original Victorian Guilds 'Today' dispense system.

FRED is developed

  • The Guild’s PCA contract NU Systems, to develop FRED (Fast, Reliable, Easy, Dispensing) dispensary solution. Together with its Windows successor, WiniFRED, the product becomes the market leading dispensary solution, with over 50% of Australian pharmacies deploying the solution.

NU Systems Pty Ltd is established

  • Paul Naismith and Rod Unmack establish NU Systems Pty Ltd.