Emma Hann

/Emma Hann

About Emma Hann

This author has not yet filled in any details.
So far Emma Hann has created 9 blog entries.

Is your pharmacy future ready?

Digital channels, switched-on consumers and an ageing population are some of the disruptive forces pharmacies are facing today.

These trends bring potential growth opportunities for your business but you need to be prepared for these changes which are happening now.

September 12th, 2016|In the news|0 Comments

Play to your strengths for a more successful pharmacy

It’s easy to get distracted about what your competitors are doing and making the inevitable comparisons between your community pharmacy and larger operators. While it’s important to keep a watchful eye on what’s happening in the external environment, sometimes we neglect what it is that makes your particular business special.

Here are three steps to follow to make the most of your strengths and keep you focused on what’s important to customers about your business.

July 26th, 2016|In the news|0 Comments

Making business easier with a ‘mission control’ view

Be in the driver’s seat of your pharmacy and put your business in the picture with the latest advances in Fred Office management software.

For Pharmacist Chris Thompson, operations manager of the Peak Pharmacy group now consisting of five pharmacies in the Geelong and Bellarine region in Victoria, the purchase of the second pharmacy in Newtown highlighted the need to be able to access reliable management data easily and quickly.

June 14th, 2016|In the news|0 Comments

Ventura Health and Fred IT Group join forces to deliver world-class pharmacy systems

Retail pharmacy specialist Ventura Health and Fred IT are partnering to implement the Fred NXT cloud solution nationally, providing Ventura with long term competitive gains whilst also catering to the individual needs of its pharmacies.

As a multi-brand pharmacy resource centre, Ventura Health supports the diverse retail management and technology needs of more than 80 pharmacies, including Cincotta Discount Chemist, Mega Save Chemist, You Save Chemist, Max Value Pharmacy, Better Buy Pharmacy, and My Medical Pharmacy.

May 19th, 2016|In the news|0 Comments

Getting into the flow – streamlining your pharmacy to save time and money

Pharmacists today face a dilemma. On the one hand they are facing increased economic pressures due to changes in the regulatory environment; but on the other hand, their workloads are generally the same or increasing, and their customers more demanding.

In this environment, it’s more important than ever that your systems and processes are running efficiently – in terms of time and money spent, while maintaining the same quality standards of patient care.

May 4th, 2016|In the news|0 Comments

Worried about risk management in your pharmacy?

With pharmacists taking on a bigger role in healthcare, it’s more important than ever to ensure your risk management processes are up-to-date.

To ensure peace of mind it’s important that you have the systems in place to stay ahead of potential risks. Here are some key areas to watch:

December 7th, 2015|In the news|0 Comments

eRx launches 2015 Pharmacy Survey Report identifying business value of ETP

eRx Script Exchange today launched the results of its 2015 Pharmacy eHealth Survey identifying the business impact of ETP (electronic transfer of prescriptions) on community pharmacy since eRx’s launch in 2009.

A total of 740 pharmacies, representing 14% of Australia’s community pharmacy sector, took part in the survey, which ran in the first half of this year. The survey honed in on four key areas of dispensing and workflow, patient outcomes, challenges and priorities, and innovations for the future.

October 13th, 2015|In the news|0 Comments

Customer experience: the only game in town

Customer experience is the new battleground and differentiator for businesses and this includes pharmacies.

The phrase ‘customer experience’ or CX, is commonly associated with the digital world such as how people use websites and mobile devices to make their online experiences as seamless as possible.

But look closely and you’ll see that it is really about the total experience that people encounter – offline as well as online.

October 8th, 2015|In the news|0 Comments

PHARMeFOOTY 2015

Join Australia’s premier on-line footy tipping competition for the pharmacy industry.

$5,000 worth of prizes are up for grabs, including $50 every week for each AFL & NRL round winner.

March 30th, 2015|In the news|0 Comments
Support Chat