Digital channels, switched-on consumers and an ageing population are some of the disruptive forces pharmacies are facing today.
These trends bring potential growth opportunities for your business but you need to be prepared for these changes which are happening now.
The plight and success that Uber has seen shows that no industry is safe from disruption and any business or trade that thinks it can hide might do well to wake up.
Uber, the ride-sharing service that utilises its app to connect passengers to potential drivers in their area for a fraction of the cost of a traditional taxi ride, has dealt with a string of bad press. Yet the company has effectively disrupted the taxi industry, as well as changing people’s expectations of taxi services and pricing