SparrowQueue
SparrowHub
SparrowQueue is a digital workflow that will streamline your dispensary, from automated script collection notifications to refill reminders.
The digital queuing system is designed to keep your dispensary organised and efficient. Say goodbye to patients waiting around – SparrowQueue automatically notifies them via SMS when their prescriptions are ready for pickup, while effortlessly capturing their details for future script reminders.
Category
Operational Decision Support Tool
Method
Integration
Works with
Fred Dispense Plus
Price
$10/day + 12c per SMS
Support
Maysa Wozeer - [email protected]
Contact
Liam Bray - [email protected]
Benefits
Reduce Wait Times
Reducing wait times in healthcare settings enhances patient satisfaction, leading to higher rates of return for additional services.
Instantly Notify Patients
Clear, real-time communication with patients has the greatest influence on perceptions of the quality of care.
Make Data-Driven Decisions
The ability to use data analytics in real-time leads to operational performance and deeper patient-centric relationships.
Product Pricing
Monthly subscription + SMS fees billed monthly.
Product Features
- Manage e-scripts and paper scripts in a single workflow
- Capture loyalty data directly by offering a valuable patient experience
- Keep patients informed about their script status with an in-store dashboard
- Send script collection notifications instantly via SMS
- Create and manage special orders and wait-lists
How to Install
Visit www.sparrowhub.com.au to book in an onboarding session and begin your 30-day free trial.
About SparrowHub
At SparrowHub, we are committed to empowering community pharmacies through intuitive, patient-centric solutions. Our tools are designed to seamlessly integrate into the daily workflows of pharmacists, addressing their unique needs without adding complexity or friction. Our team comprises experts in human factors design and research, working hand-in-hand with pharmacists to ensure our products genuinely support their work and enhance patient care.
Our approach is rooted in collaboration and empathy. By working closely with pharmacists throughout the design, prototyping, and testing phases, we develop solutions that fit perfectly into real-world pharmacy environments. We don’t just stop at launch - our products continually evolve based on feedback from our users, enabling us to improve and adapt our software to meet the needs of community pharmacies.
At SparrowHub, we believe in the vital role pharmacists play in their communities. We are dedicated to providing them with tools that allow them to focus on what they do best: serving their community and delivering exceptional care. Our software gives pharmacists more opportunities to connect with patients and provide high-quality healthcare.
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SparrowScripts
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SparrowScripts lets customers send and pay for e-scripts online, providing convenience and flexible delivery options to meet your customers' needs.