Digital channels, switched-on consumers and an ageing population are some of the disruptive forces pharmacies are facing today.
These trends bring potential growth opportunities for your business but you need to be prepared for these changes which are happening now.
It’s easy to get distracted about what your competitors are doing and making the inevitable comparisons between your community pharmacy and larger operators. While it’s important to keep a watchful eye on what’s happening in the external environment, sometimes we neglect what it is that makes your particular business special.
Here are three steps to follow to make the most of your strengths and keep you focused on what’s important to customers about your business.
One of the key problems facing Australian health care professionals continues to be the lack of consolidated medications information and an inability to easily share information between health professionals. When patients move between community care and hospital and aged care, the absence of good quality and up to date clinical data can contribute to these interactions becoming high risk, resulting in medication misadventures and unnecessary hospital readmissions.
Be in the driver’s seat of your pharmacy and put your business in the picture with the latest advances in Fred Office management software.
For Pharmacist Chris Thompson, operations manager of the Peak Pharmacy group now consisting of five pharmacies in the Geelong and Bellarine region in Victoria, the purchase of the second pharmacy in Newtown highlighted the need to be able to access reliable management data easily and quickly.
Retail pharmacy specialist Ventura Health and Fred IT are partnering to implement the Fred NXT cloud solution nationally, providing Ventura with long term competitive gains whilst also catering to the individual needs of its pharmacies.
As a multi-brand pharmacy resource centre, Ventura Health supports the diverse retail management and technology needs of more than 80 pharmacies, including Cincotta Discount Chemist, Mega Save Chemist, You Save Chemist, Max Value Pharmacy, Better Buy Pharmacy, and My Medical Pharmacy.
Pharmacists today face a dilemma. On the one hand they are facing increased economic pressures due to changes in the regulatory environment; but on the other hand, their workloads are generally the same or increasing, and their customers more demanding.
In this environment, it’s more important than ever that your systems and processes are running efficiently – in terms of time and money spent, while maintaining the same quality standards of patient care.
The plight and success that Uber has seen shows that no industry is safe from disruption and any business or trade that thinks it can hide might do well to wake up.
Uber, the ride-sharing service that utilises its app to connect passengers to potential drivers in their area for a fraction of the cost of a traditional taxi ride, has dealt with a string of bad press. Yet the company has effectively disrupted the taxi industry, as well as changing people’s expectations of taxi services and pricing
Pharmacy software specialist Fred IT will try out the first phase of its new MedView Medicines Workspace during the later stages of the Northern Queensland trial for the opt-out model of the My Health Record.
First announced at the Australian Pharmacy Professional (APP) conference on the Gold Coast earlier this month, Fred's MedView Medicines Workspace will eventually allow doctors, pharmacists, hospitals and patients to have shared access to critical medicines information and services.
As 2015 draws to a close I am pleased to share the highlights of Fred’s year with you, a year shaped by our commitment to making life easier for you, our valued customers.
The innovation and achievements noted in the below infographic are all fuelled by the support you have shown us as we continue to work together to implement the opportunities and challenges our profession is being presented.
With pharmacists taking on a bigger role in healthcare, it’s more important than ever to ensure your risk management processes are up-to-date.
To ensure peace of mind it’s important that you have the systems in place to stay ahead of potential risks. Here are some key areas to watch: