I started a fresh new career with Fred in 2018 as a casual e-Health Consultant and have recently moved into a permanent position. My journey has been a remarkable one, every day brings its own challenges and successes working across multiple applications. It has been an enormous learning curve for me having no prior Pharmacy experience but having a great team around me has made the transition easier. I really enjoy our customers and am learning to better service their unique requirements, as there is no one size fits all solution when it comes to the customer experience. Working at Fred has been a rewarding experience and I value the contribution I make to Fred’s vision of “Making medication management safer and more effective for all Australians.” Release Train Engineer
With a background in Microsoft networking technologies, I joined Fred in 2010 as a Technical Consultant, where my role as an onsite tech took me to pharmacies all over Victoria and Tasmania installing our products and hardware offerings. Spending 5 years in this role, I saw firsthand the positive impact that Fred’s products have on Pharmacists, providing them with a platform to deliver medication safely and efficiently to their customers.
After 5 years, I decided on a career path change, moving in to a Project Coordination role in our Solution Delivery department. Fred promotes career progression and encourages personal growth by supporting staff that show initiative helping them reach their potential. Within the space of 4 years I had the opportunity to move into a Scrum Master\Agile Coaching role, then was fortunate enough to spend time as the Solution Transition Manager and finally into my current role as Release Train Engineer. Throughout this time I was encouraged to further my knowledge and skillset completing certifications in Project Management and Agile Software Development such as Prince 2, Agile PMI and more recently becoming a Certified SAFe Program Consultant.
Fred is a dynamic, innovative and agile business, relentlessly looking at ways to improve medication management for our pharmacy customers. Throughout my time at Fred, the company has grown rapidly yet retains a family orientated feel and continues to value its staff and the hard work they do.
I am Shahbaz a.k.a Shaz. I joined the Fred family in 2014 as a Customer Services Consultant and now work in the Deployment team installing all the latest Fred software & hardware for our esteemed customers. Meeting and helping our customers in person is such a wonderful experience and am striving hard to excel in every given interaction with them. Prior to joining Fred, I dabbled in many other IT roles such as Redhat Sys admin, Oracle dba, data warehousing (Informatica), Identity management etc. Am always excited by the unique career development opportunities Fred provides. Scrum Master
I support a bright and dedicated team in developing software so our company can be the provider of choice in the healthcare sector. With a background in community pharmacy and the pharmaceutical industry, I came to Fred in 2013 as a Drug Data Expert. It is important to me to continue to contribute to the community via my work, whilst at the same time progressing my career. The supportive management at Fred has nurtured my skills by giving me exposure to many varied projects such that I am now in this leadership role that ultimately benefits the community. Fred Help Consultant – Melbourne
As diverse as the many cultures within Fred, the role of a Fred Help Consultant is varied and epic in scope. Ranging from our extensive list of software applications, cloud based systems, and physical hardware, there is never a dull moment in what challenge awaits us each day. Our daily tasks may find us alongside the Trainers and Deployment techs out on site at one of the Fred pharmacies, experiencing first-hand how our clients utilise our systems. I was fortunate enough to attend the Microsoft Ignite Conference 2017 and witnessed the advancements of cloud technology and how Fred as a company is moving into the future. The people at Fred are like a close-knit family. Unlike the bigger corporations that I have previously worked in, there is always a name you can apply a face to. This does not just extend to those that work in Melbourne, but to all Fred staff located in the various state offices around Australia. With so many different avenues to grow and a dynamic environment that constantly shifts with the latest trends, there is no place that I would rather be.