With the busiest week of the pharmacy year – and single busiest day, Christmas Eve – racing towards us, it is important to stay alert to the risks of cybercrime. For while you might like a little fishing on your holidays, you don’t want to become a victim of “phishing”, which is how cyber-criminals attempt to lure you into giving over your personal information.
In Australia, 90% of cyber-attacks in 2019 started with a phishing email*, although phishing can also come as texts and phone calls. These are fake contacts posing as communication from a real organisation. They look and sound the part, but are attempting to collect your personal information, including financial details and health information, to sell on to others.
Whilst phishing might sound like the stuff of shopping online late at night, your pharmacy is also a real target of cybercrime as are all health providers. In Australia, the health sector reported more data breaches than any other sector in 2019, with health service providers reporting 105 of the total 289 data breaches (36%)** in the first half of the year. This was ahead of finance which had 69 breaches (24%), legal, accounting and management services with 47 (16%), education with 42 (14.5%) and retail with 26 (9%).