Sigma Pharmaceuticals today announced Australia’s largest pharmacy IT partnership with the Fred IT Group to deliver Sigma’s next generation retail platform that will support over 700 pharmacies across Australia.
The new platform is a single cloud based technology solution to underpin Sigma’s broader technology and data strategy implementation. The fully integrated retail platform provides a significantly improved pharmacy user experience, as well as driving synergies across merchandising, pricing, and promotional functions.
This announcement follows an extensive evaluation process of IT systems, and will enable Sigma to provide market leading support to its brand members – Amcal, Guardian, Discount Drug Stores, PharmaSave and Chemist King. The program is built on Fred IT’s new integrated pharmacy cloud solution, Fred NXT.
With Sigma undergoing considerable growth and development, the key focus during the selection process was the need for a scalable, flexible and fully integrated solution. This solution meets that criteria, bringing together point of sale (POS), dispense and a back office system (BOS) that seamlessly integrates with existing investments in multi-channel, loyalty and Customer Relationship Management (CRM) systems.
Paul Naismith, CEO of Fred IT Group, is excited by the prospect of the partnership.
“We applaud the commitment and vision of Sigma to provide significant benefit to their members via an enterprise grade integrated IT solution. Sigma’s innovative platform will enable Sigma’s pharmacy brand members to delight their customers with retail and professional services innovations that are quickly implemented across the entire store network. It will deliver great value to Sigma members with lower average store IT costs together with all the benefits of a modern solution, being safety, security and robustness. We can’t wait to help Sigma achieve their exciting vision.”
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